Problem: Customer service was traditionally done by human agents. But the introduction of AI and Chatbots in recent times has forced companies to adopt this new trend for providing better customer service. Solution: We have developed a Chatbot for one of our client’s Facebook page. It works as the first contact point whenever someone messages the page….
Problem: Telcos all over the world are diversifying their business. They are no more just a seller of voice communication services or talktime, and gradually becoming a Digital Service Provider offering many digital products and solutions. As a part of this, Grameenphone, the biggest telco in Bangladesh, started their E-commerce platform GP Shop. Solution: We were…
Problem: A readymix concrete and concrete blocks manufacturing company was having issues with control within their organization. Their management wanted to have the overview of their complete business operations. Solution: Considering the requirement of the client we have implemented Odoo ERP system on their organization throughout their different business operations like Manufacturing, Inventory Management, Sales, Purchase, Accounting…
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With the wealth of information that is readily available to our fingertips in the blink of an eye, it is crucial to organize them and prepare comprehensive reports to aid in decision making. One of the sectors where this applies the most is the E-commerce industry. In an entirely digitized platform, information is power, holding…
Introduction: You see an opportunity staring you in the face. You dive headfirst into seizing it without laying out a proper plan of attack. Your golden chance blows up in your face, and you are left sulking with regret. We have all had our fair share of hot-headed failures. Enterprise Resource Planning (ERP) software is…
Introduction: In this age of modern technology and rapid development, competition between firms is getting stiffer; thus, maintaining competitive advantages is more crucial than ever. Businesses seek to maximize their profit margins, streamline their production processes, increase productivity, and improve consumer experience using Enterprise Resource Planning (ERP) software. However, the software has to be appropriately…
Problem: Carpooling is a great way to share rides with other people while commuting. Our client came to us for an app that will help achieve their goal of connecting people in real-time for ride-sharing. Solution: We developed an app that simplifies the commute of the users. Users can set their destination along with a deviation limit….
Problem: One of the largest telecom companies in the world wanted to create a mobile app for their users and vendors for one of their brands. Solution: We developed native iOS and Android apps for subscribers, and a separate app for SIM card and plan vendors. These apps offer customers end-to-end customer service, from plan creation,…
Problem: Grameenphone, one of the largest telecom companies in the world, wanted to offer their 65M+ subscribers the flexibility to create custom prepaid plans based on their usage estimates. Solution: We created an app that allows users to create a custom plan for data, talktime, and SMS, for themselves, other family members, or friends. Our algorithm calculates…
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